Privacy

Customer Privacy

At Life Experiences.ca we respect your privacy. While our business requires us to obtain personal information from you, we do not sell, rent, loan, or provide that information to any third party (except the financial institution that processes your payment and the experience provider) without your specific consent.

Personal Information
Any personal information provided or to be gathered at LifeExperiences.ca is controlled by On-Line Experience Programs Inc.

Customer Information
When you order an experience, Life Experiences.ca needs to know your name, address, email address, recipient's name, recipient's address, delivery address and credit card details. This information will allow us to process and fulfill your order and to notify you of the status of your order. We also ask for your telephone number, which enables us to contact you if there is a problem with your order. We may also use the information we collect to occasionally notify you about important changes to the website, new Experiences’ and special offers we think you'll find valuable. If you would rather not receive this additional information please contact us.

Cookies
We do not use cookies for collecting customers' personal data from the site. Life Experiences.ca and our online advertising management partners do use cookies to track whether our customers have been referred to us by online advertisements. This enables us to learn which advertisements bring users to our website. The information collected is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

How does Life Experiences.ca protect customer information?
When you place orders or request additional information on our services, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Life Experiences' employees are regularly trained to ensure the protection and privacy of customer information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Will Life Experiences.ca disclose the information it collects to outside parties?
Life Experiences.ca does not sell, trade or rent your personal information to others. Life Experiences.ca may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and Emails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but cannot use it for any other purposes.

Inquiries
Any inquiries about the handling of personal information or surrounding the policy must be made in writing and include specific concerns. They should be directed to:

On-Line Experience Programs Inc.
13 Thomas Street
Streetsville ON L5M 1Y4

Office Number 905-858-7614
Toll Free 1-855-310-6336

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